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01/29/2013
Tax filing season opens tomorrow, Jan. 30, therefore, Better Business Bureau is warning consumers to beware of a growing crime known as tax preparer fraud.
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12/21/2012
‘Tis the season for giving, but what happens if the gift you have given or received needs to be returned or exchanged? Better Business Bureau of Southern Arizona wants to remind consumers to know their rights regarding returns, refunds and exchanges.
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05/23/2012
May 20-26 is National Small Business Week and a time to celebrate the growing business demographic in our country. Entrepreneurs and small business owners are the backbone of the U.S. economy: 60 to 80 percent of the new jobs in the country are created by the approximately 27.2 million small businesses in the U.S.
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08/03/2009
Consumers are taking their complaints online and your Better Business Bureau advises that responding to complaints is necessary if a company wants to maintain a reputation for great customer service
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07/25/2009
While businesses find it increasingly more difficult to qualify for loans and lines of credits, small business owners are resorting to applying for loans from behind the façade of shelf corporations. Better Business Bureau is advising small business owners that, as tempting as these schemes sound, using a shelf company in order to misrepresent your credit worthiness to a bank could be considered loan fraud.
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03/06/2009
Consumers are being battered on all fronts and offers from companies to help get them out of debt are extremely tempting in troubling times.
Offers of debt negotiation, debt settlement, and debt elimination are three different options available to consumers. Better Business Bureau advises consumers to ensure they understand these critical differences before enlisting the help of a company to manage their debt or they could end up making their current financial situation worse.
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11/06/2008
With seasonal customers comes an increase in complaints, and the simple fact is that some businesses drive profits right back out the door because they do not have an effective complaint handling system.
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09/04/2008
As the credit crunch bears down on the U.S., small businesses are forced to search for alternative sources of funding and Better Business Bureau (BBB) warns that business owners are becoming victims of fraud when turning to the Internet for loans and grants.
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08/11/2008
Businesses are often asked to show their community spirit through financial support for local high school activities – by buying ads or donating goods, for example. In most cases, the requests come from groups or companies that are authorized by the school. But the Better Business Bureau serving southern Arizona warns that sometimes an independent, for-profit company misrepresents that a purchase somehow benefits a school.
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07/24/2008
The BBB is warning southern Arizona consumers to be wary of bogus charities soliciting on behalf of Hurricane Dolly victims.
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07/08/2008
Despite unrest in economic markets around the globe, advertising spending worldwide is forecasted to reach $600 billion this year, a 20 percent increase from $500 billion in 2006. Major corporations like Proctor & Gamble ($5.2 billion), AT&T ($3.2 billion) and General Motors Corp. ($3.0 billion) spend billions every year to cultivate and protect their brand – and with good reason.
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07/08/2008
The staggering cost of a tank of gas is affecting most every aspect of our lives. In less than a decade, the price of a gallon of gas has jumped nearly 65%. Consumers have it easier: they can cut back on their non-essential driving. But for a business whose core activity involves vehicles in daily operations—like so many BBB Accredited Businesses—every trip is essential.
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05/07/2008
According to the latest BBB/Gallup Trust in Business Survey, one in five people surveyed specifically cited good customer service as a prerequisite for building their trust in a business.
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03/01/2008
Better Business Bureau warns that every tax season scam artists come out to prey on unsuspecting consumers. Posing as the Internal Revenue Service (IRS) through mail, e-mail, or the telephone, identity thieves and many other types of fraudsters are on the prowl looking to get their hands on taxpayer’s personal information and into their bank accounts.
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03/01/2008
BBB Customer Service Series
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